Apple IPhone 11 Pro
Apple IPhone 11 Pro is backordered and will ship as soon as it is back in stock.
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Delivery, Shipping & Returns
Delivery, Shipping & Returns
1. Delivery Policy
All orders are processed and delivered by our delivery team within 1 day within Kampala. If your location is out of Kampala, please allow an additional day in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via telephone.
2. Returns (refunds and exchanges)
If you are unhappy with your item, please let us know. We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please inform us via telephone or send us an email at sales@kwttechmart.ug and bring your item to our store.
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Bring proof of purchase (receipt, order confirmation page, order details page) and payment method used to make the original purchase.
Tested for battery health and guaranteed to come with a battery that exceeds 90% of original capacity.
Backed by a one-year satisfaction guarantee, with free access to Amazon’s Technical Support team throughout the full year and ability to replace or return the product if it does not work as expected.
Includes a brand new, generic charging cable that is certified Mfi (Made for iPhone) and a brand new, generic wall plug that is UL certified for performance and safety. Also includes a SIM tray removal tool but does not come with headphones or a SIM card.
Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm’s length. Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
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Specifications
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.